Unhappy Customers: A Survival Guide for Small Businesses
Handle with care. Unhappy customers: they happen. As nice as it would be for your business to satisfy every customer, you will inevitably have to face up to unhappy customers at some point. Their...
View ArticleTime Management: 3 techniques to use every day
Time management is not an optional skill. Your time is your most valuable asset. With the hectic life of growing a small business, it can quickly be used up as you struggle with taking on every problem...
View ArticleGoogle My Business: The Easiest Way To Get To Page 1
Google My Business is a Google product. Image courtesy of Yahoo! https://www.flickr.com/photos/yodelanecdotal/ Google My Business is good for your business As far as marketing tools go, there aren’t...
View ArticleSmall Business SWOT Analysis: How to Get Started
Doing a small business SWOT analysis is like doing one for a larger firm. However, you’ll need to do the analysis more often as small businesses change faster! You may know how to do a SWOT analysis....
View ArticleInvoicing Customers: How It’s Done
Invoicing customers is one of the first things to learn when you’re running a small business. However, often business owners will get started by selling to friends and family and might not think to...
View ArticleResearching competitors: a guide for small business
Researching competitors is a constant necessity in business. Do you know who else is vying for the same customers as you? Do you know if their products or service is as good as yours? Taking the first...
View ArticleDelegating Work to Employees – How to Develop Your Team
The business owner’s dream is simple. To oversee a flourishing company, focussing on the long term strategy rather than getting tied down to the daily grind. This dream can never be fulfilled if you...
View ArticleSmall Business Competitor Research
Small business competitor research can be a tricky business. Your competitors might not be high-profile and it can sometimes be difficult to gather information. Luckily, we’ve put together this handy...
View Article7 Best Books for Entrepreneurs
Here’s something to think about. If it takes ten years of experience to write a good book, and you can read one book per month for the next year, you could absorb 120 years of knowledge and experience....
View ArticleUnderstanding Customers: 3 Powerful Questions
Understanding customers is the root of all business success. I’m not exaggerating. If you want to build a business worth millions, the first step is understanding your customers’ needs better than your...
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